Refund policy
Last updated: June 2026
1. Overview
At Purrfect Style LLC, all products are unique and custom-printed on demand once an order is placed. Because of this, we cannot accept returns, offer exchanges, or issue refunds for reasons such as ordering the wrong size or color, or simply changing your mind.
However, we stand behind the quality of our products. If your item arrives damaged or there is a manufacturing error, we will offer a free replacement or a full refund — provided you contact us within 30 days of delivery.
2. How to Request a Replacement or Refund
To file a claim for a defective or damaged item, please email us at info@purrfectstyle.com with:
- Your order number
- A clear photo showing the issue with the product
- If multiple items with the same design are affected, please include all items in one photo
Once your claim is reviewed and approved, we will issue a replacement or refund promptly. You will not be required to ship the defective product back to us.
3. Refund Process
Approved refunds will be credited to your original payment method within a few business days. Processing times may vary depending on your bank or card provider.
4. Incorrect Addresses & Failed Deliveries
Customers are responsible for providing a correct and complete shipping address at checkout. If a package is returned to our production facility due to an incorrect or insufficient address, or if the package goes unclaimed, the customer will be responsible for reshipment costs.
5. Contact Us
For questions about this policy, please contact us at info@purrfectstyle.com